Shipping policy
Shipping Policy
Thank you for shopping with Power Warmth.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 7–15 business days, depending on your location.
Please note that shipping times are estimates and may vary due to demand, carrier delays, or external factors beyond our control.
Shipping Rates
We offer free standard shipping on all orders within the United States.
For international orders, shipping rates may vary and will be calculated at checkout. Customers are responsible for any applicable customs duties or import taxes.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 days for tracking information to update.
Delays & Issues
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided at checkout.
If your order is significantly delayed, please contact us at jon@powerwexclusive.com and we will assist you.
Incorrect Address
Please ensure your shipping details are correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Power Warmth is not responsible for lost or stolen packages marked as delivered. If this occurs, please contact your local carrier for assistance.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos so we can resolve the issue.
International Shipping
We currently ship to select countries. Delivery times may vary depending on location and customs processing.
Customers are responsible for any customs duties or import taxes that may apply.